This was my first experience with Chumbley's. They got my truck in for service within 2 days of calling. they provided me with a rid home and offered to let me use a loaner vehicle when on came available if needed. They stated diagnosing the problem right away! When they found the issue, they did an excellent job both explaining the problem and showing me the proof. I appreciated their use of text messaging as a method to share with me what they found (by texting me pictures of the issues they found) to make me feel confident about their approach to fixing my issues. Too often you just have to accept & trust the diagnosis, but by being able to actually see what was wrong - I knew they took the time to do it right! they fixed my electrical problem promptly, and at a very reasonable rate! Excellent job, I will be taking our vehicles here moving forward for service!