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Questions to Ask Your Indianola Service Advisor

We find that a lot of Indianola drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road. You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Indianola automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction. It's all about the communication. It's a little harder when you're trying to find the r ... read more

Chumbley's Auto Care Launches NEW Website!

We got a new look! Chumbley's Auto Care of Indianola, Iowa, has launched a new website. We understand that the web is taking over how our customers are looking for businesses and services. Our goal is to make sure that our quality auto repair services can be easily found on the web! Feel free to browse around our new website and let us know what you think. Please come back frequently to check out the latest news, photos, advice & promotions. By taking your vehicle to a NAPA AutoCare Center, you’re getting the best of both worlds. All AutoCare Centers are independently owned shops that take pride in their communities and customers while still being backed up by a national warranty and the trusted NAPA brand

AAA Top Repair Shop Indianola

AAA Top Repair Shop Indianola

When I decided to go into business on my own, I did it because I was not happy with the way my previous employers were conducting business. I knew the positive reputation that Chumbley’s Auto had in the community of Indianola Iowa. This helped me make the decision to partner with this business. So I bought, and continued to grow it, and conduct Auto Repair and Maintenance in the professional, ethical manner that I had set out to do. Proving that it could be done – the right way. Well for the 5th year in a row now, it make me proud to be recognized by American Automobile Association – AAA , to be one of very few in the state of Iowa to receive the approval of “AAA Top Shop” 2015. This award make me proud to have been apart of the movement to make a “Customer Friendly” Auto repair shop. A shop you can trust and be comfortable to send your Wife, Mother, or daughter to – and not be talked down to, or taken advantage of. It comes easy to us, It would be nice if all could do this, a ... read more

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First Day of Shop #2

First Day of Shop #2

In the interest of meeting the increasing demand for service, we have acquired two bays in a off site location to perform our more “time consuming” services of Chumbley’s Auto Care. With this move, we hope to service our customers in a more timely fashion. We will have one tech working at this shop. We will retain 3 techs at the main shop, along with Keegan, Jackie, Mark and Tim. This Van is getting a new engine installed by ASE Master Tech Josh Truman

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Simpson College Auto Care Service Center

Simpson College Auto Care Service Center

My kids are not out of Community school yet- but the day is getting closer. When that happens, I too will have to source my “go-to-team” of professionals I can call on to help my Son – or daughter out of a jam. Sure I will go over the car with a fine tooth comb to make sure it is ready to leave on the College voyage. But their is always the freak accident of locking keys in the car, or hitting a object in the road and causing a flat tire – you know that kind of stuff. I will look for a facility that employees are ASE Certified, and has a nationwide warranty of at least 2 years / 24k miles. A place that gives back to the community and the college or school. Here at Chumbley’s we are those guys for you! I just hope I can find a Chumbley’s where ever my kids attend

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A Noise from my wheels

Here at Chumbley’s, we often receive phone calls asking about a noise that appears when the wheels are rolling or stopping. It can range from and grinding, or squeaking noise, to a rhythmic click type noise. I will say that the most common causes are 1) worn out brake parts. 2) lose lug nuts ( Always have them “re-toured” after about 50 mile travel – post wheel installation on the vehicle). 3) Road debris – rocks wedged into places they are not to be. Those are the top three causes we see. If you hear any type of unfamiliar noise coming from the wheel area, stop in to Chumbley’s Auto Care in Indianola, IA and request that someone simply go for a ride around the block and listen to your noise concern. We will be happy to help, and may save you a lot of headache

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Hunter Wheel Alignment

Hunter Wheel Alignment

Chumbley’s recently added a brand new “Flush Mount” drive on wheel alignment rack. This rack is set into the floor, to be “level” with the shop floor. The advantage is several. No damage to low to the ground cars. Less shop ceiling height needed. No drive on ramps needed. Keep us in mind the next time your car / or light truck needs some attention in the steering or suspension

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Road Force Tire balance machine Indianola

Road Force Tire balance machine Indianola

Chumbley’s is proud to say we are one of very few shops in the Central Iowa Des Moines Metro area that operates a Hunter Road Force Tire Balancer. Why a road force? This is the only machine that dynamic balances the tire. It measures the spring rate of the sidewall of each tire, and then tells the operator where to place when installing on the vehicle. It will pick up faulty or failing tires. Call us today to have your tires Road Force Balanced

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Hybrid Car Payback / Cost

This is a run down of added cost of Hybrid car VS a normal Gas motor vehicle. The actual calculations will depend on the types of vehicles selected. I will give you two examples to compare. Let’s say that you are considering purchasing a 2005 Toyota Corolla or a 2005 Toyota Prius – both have excellent fuel economy. A Prius (hybrid) may cost around $22,000, while a comparably equipped Corolla (non-hybrid) may run around $16,000. It is estimated that a Prius will achieve about 55 MPG (combined highway/city), while a Corolla will achieve 34 MPG (combined highway/city) with an automatic transmission. If you only considered fuel costs the following would be true. At 100,000 miles the Prius would have used about 1818 gallons ($4091) of fuel while the Corolla consumed 2941 gallons ($6617). To calculate gallons, take the miles driven divided by MPG (e.g., 100,000/55 = 1818). If gas prices averaged $2.25 a gallon, the Prius would have saved you about $2,526. Since the sticker price dif ... read more

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Facility of year Award – ASA Vision Show Midwest

Facility of year Award – ASA Vision Show Midwest

Just about each year for the past 10+ years, in early March we enjoy taking part of the Automotive Service Associations Midwest “Vision” Show. The reason we like this event is it gives us a chance to get out of town, and go to the big city of Overland Park KS – suburb of K.C. Mo. Then at Vision we meet some of the Industries great minds. They come in the form of great technicians, and great trainers teaching us new methods to Analyze a vehicles issues more accurate and faster than before. They also have a killer trade show that features the latest products. It is always a good time for us and promotes good team building. This year ( 2013) was particularly good for us , as back in January we entered our shop for the consideration of ”Facility of the year”. This is a award that spotlights a shop that is just a great bunch of people that are trying to do there best and build up the public image of our industry. To qualify , the shop must not be part of a chain, or franchise. So ... read more

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