5

Tim came to save the day when we were in town to pick up our daughter from Simpson College. We are from Colorado and we were experiencing brake issues after our long road trip from the day prior. We were out of luck finding an auto shop with a mechanic on staff on a Saturday to help us with our issue. So as I left one shop I saw Chumbley's auto care out of the corner of eye . I pulled in and without hesitation Tim was able to fit us in between customers to help us resolve the breaking problem. Within fifteen minutes our issue was resolved and we were back on the road again. Tim, you and your staff were angels that day and your help that day was much appreciated!

Scott, It was a pleasure to meet you folks. I am glad we could help get you back on your way. Thanks for stopping in!

- Chumbley's Auto Care
5

I needed to get an oil change before returning to Arizona. I called Des Moines' Toyota dealership and they had no openings for nearly two weeks. After mentioning to my friend that I needed to find a place to get my car serviced, she told me about Chumbley's and shared stories of the above-and-beyond service she's always received there. She told me to call in right away because they do a lot of business because of the quality of their service. When I did & gave my friend's name, they knew immediately to whom I was referring (you've got to love small town business for that!!). They managed to squeeze me in the next day. :D When I'm road tripping again between Iowa and Arizona again, I'll be back!!! :-) Thanks, Chumbley's!!! Oh, and I want to add that Jackie is a great front person for your business. Her welcoming, cheery attitude and quick laughter brightened a day filled with a deluge of rain!!!

5

These guys understand customer service! We drove to Indianola to pick up our daughter from college. Within the last hour or so of the trip, my husband started to hear unhappy noises when he applied the brakes. It was a Saturday morning - so we weren't exactly hopeful that we'd find someone who would have time to check the brakes, much less fix them. We pulled in to Chumbleys because they were obviously open. We were immediately greeted by Tim, the owner. He said he'd be happy to take a look, acknowledging he was expecting another customer with an appointment in 15 minutes. Well, he diagnosed and fixed the issue within 30-40 minutes (luckily for all, the folks with the appointment were a bit late). Meanwhile, my husband, 8 year old daughter, our two dogs, and I were treated with exceptional hospitality. The people are great, the shop is retro-cool.We consider ourselves very fortunate to have found Chumbleys. Thanks again guys for your help!

Thank you Peggy, very nice working with you too! - p.s. the 11 am appointment turned out to be a no show. So it was meant to be.

- Chumbley's Auto Care
5

They are the best. Best service anywhere at a great price.

5

These are the only people I trust to work on my car. They're very knowledgable, very accommodating, and very customer service-oriented. I wouldn't take my car anywhere else.

Thank you Ryan. It is our pleasure to work with you.

- Chumbley's Auto Care
5

Always super helpful and friendly. They explain what's wrong and help figure out the best solution. Great communication. Thank you for tending to Gretta the Jetta so well!

5

Best repair shop/garage I have ever been able to use. Tim, Kegan', Jackie and the crew are class acts in themselves. Plus they keep snacks for my dog. 5 stars on a scale of 4!

5

These people are some of the kindest people in auto care. They helped me figure out what was wrong with my vehicle (extreme rust damage which was causing MAJOR structural issues). When the initial shock of the extent of the damage wore off, they provided references to excellent auto body repair shops here in town. As a Simpson student, and someone who knows NOTHING about cars, the people here acted as my advocate, and gave me all the information they could to make this situation better. I can't express enough how much these people made a crummy day a million times better. THANK YOU!!

5

Honest, Great people to deal with. Awesome service!

5

They stand behind their work 100%! I have friends as mechanics and they're good too but I will keep going to Tim!

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