These guys understand customer service! We drove to Indianola to pick up our daughter from college. Within the last hour or so of the trip, my husband started to hear unhappy noises when he applied the brakes. It was a Saturday morning - so we weren't exactly hopeful that we'd find someone who would have time to check the brakes, much less fix them. We pulled in to Chumbleys because they were obviously open. We were immediately greeted by Tim, the owner. He said he'd be happy to take a look, acknowledging he was expecting another customer with an appointment in 15 minutes. Well, he diagnosed and fixed the issue within 30-40 minutes (luckily for all, the folks with the appointment were a bit late). Meanwhile, my husband, 8 year old daughter, our two dogs, and I were treated with exceptional hospitality. The people are great, the shop is retro-cool.We consider ourselves very fortunate to have found Chumbleys. Thanks again guys for your help!
Thank you Peggy, very nice working with you too! - p.s. the 11 am appointment turned out to be a no show. So it was meant to be.
- Chumbley's Auto Care