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The New Chumbleys Auto Care Blog

Top Shop Award

Here it is! My first ‘Blog” from Chumbleys Auto Care. To be honest, I am a bit nervous about just writing and not knowing who is reading. So if I ramble on, or seem lost, bare with me. My plan is to advise our customers of industry trends, new technology we have been updated on, and or tools / equipment we acquire. So before I focus on the “new,” I will recap on some past events and/or noteworthy items to bring you up to speed.

Well, not to toot our own horn, but I am very proud of the shop staff, as we were given the prestigious award (one of three in Iowa) of chosen for the AAA motor clubs “Top Shop” award. This award is presented to shops that meet AAA stringent criteria. They have to have a customer satisfaction score of 93 or higher (ours was 98). We then received a Top Shop award from a web site called repairpal.com. The thing I like about AAA, and the Repairpal.com award is the fact that they: 1) seek and review our customers feedback about their service experience; 2) Have us submit and document our commitment to continued employee training. And the same with specialized tooling – the special one like what the dealers use. All the things that set us apart from the regular Joe shop. I can just say it is nice to get recognized for the extra effort we do. The training from Napa Auto Tech, from AC Delco, and the Vision training in Kansas City - all just to stay on top of today’s ever changing technology.

So there it is! My first Blog for Chumbleys. Please look for more to come in the future.


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